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31 Rutland Street, Leicester, LE1 1RE email: info@gibie.co | Company no. 11780840,

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★ Judge.me Reviews

Let customers speak for us

107 reviews
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J
Family Bath Set - Hazel Brown
Julie Hunt (Banbury, GB)
Faulty goods received

Ordered a towel set for a Christmas gift and received my goods to have one towel faulty , I email with photos to receive a reply back (see below)

Thanks for sending the images. We have accessed the images, these images show no fault. In 2 images the piles are on the other side in an area and other image a pile is out which is part of bamboo being silky soft. All the 100% bamboo towels have these things as they are super soft. If you still want us to replace the towel, you will have to return the towels to us and once we have checked the towels, we will check and replace or return the towels.
Hope that helps.
I sent another photo which is showing clearly a hole.
To get a reply back asking me to confirm which towel was faulty and a replacement will be sent straight out because it was a Christmas present.
Which I am still waiting for, I have emailed every week asking for my replacement and not heard anything back from them.
I find the customer service is totally unacceptable.

User picture User picture
S
Personal Bath Set - Burnt Grey
Sushma Arisetty (London, GB)
Bath set

We were using these bath sets from last one year. Excellent quality and must buy product.

I strongly recommend Gibie

X
Ayurvedic Bath Sheet - Rust Cream
Xena Spain

Good for Skin

K
Double Bath Towels - Hazel Brown
Kate Allen

Double Bath Towels - Hazel Brown

M
Ayurvedic Bath Towel - Hazel Brown
Maria Luisa Fernandez de Castro (Camberwell, GB)
Very special and soft great quality towels

I love them

Thanks Maria :)

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